🚚 Shipping Policy

1. Digital Delivery (Primary)

Gamma Game is primarily a digital programme accessible via web browser and mobile app. Upon successful payment:

• You will receive an order confirmation email within 5 minutes.
• Your account will be activated immediately with full programme access.
• No shipping address is required for digital-only purchases.
• Digital access is available in all countries where the programme is offered.

2. Physical Package Shipping (Where Applicable)

Some Gamma Game bundle packages may include a physical component. Shipping rates and estimated delivery times for physical items are as follows:

Free shipping eligibility is determined at checkout based on your order contents and delivery address.

3. Order Processing

• Orders are processed Monday–Friday, excluding public holidays.
• Physical orders placed before 12:00 PM EST are typically processed the same business day.
• Orders placed after 12:00 PM EST or on weekends are processed the next business day.
• You will receive a shipping confirmation email with tracking information once your physical order is dispatched.

4. Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, or brokerage fees imposed by your country's customs authorities. These charges are outside our control and are the responsibility of the recipient. We are not responsible for delays caused by customs processing.

5. Lost or Damaged Items

If your physical order arrives damaged or does not arrive within the estimated timeframe, please contact us at support@gamma-game.com within 30 days of your expected delivery date. We will investigate and arrange a replacement or refund as appropriate.