🔒 Privacy Policy

1. Who We Are

Gamma Game ("we", "us", "our") operates the website gamma-game.com and provides a brain training programme accessible via web and mobile devices. We are the data controller for personal information collected through this website.

Business Name: Gamma Game
Website: https://gamma-game.com
Contact Email: privacy@gamma-game.com

2. Data We Collect

2.1 Information You Provide Directly

• Name and email address — when you create an account, subscribe to our newsletter, or contact us.
• Payment information — billing name, address, and card details (processed securely via our payment provider; we do not store full card details).
• Account credentials — username and password (stored in encrypted form).
• Communications — messages you send to our support team.

2.2 Information Collected Automatically

• Device and technical data — IP address, browser type, operating system, screen resolution.
• Usage data — pages visited, time on site, clicks, session duration, referral source.
• Cookies and tracking technologies — see Section 5 for full cookie details.
• Location data — country-level location derived from IP address (no precise GPS data is collected).

2.3 Information From Third Parties

• Analytics data from Google Analytics and Bing Webmaster Tools.
• Payment verification data from our payment processor.
• Social login data if you choose to sign in via a third-party account.

3. How We Use Your Data

We use your personal information for the following purposes:

• Service delivery — to provide access to the Gamma Game programme and all associated features.
• Account management — to create, maintain and secure your account.
• Order processing — to process payments, issue receipts, and manage refunds.
• Customer support — to respond to your enquiries and resolve issues.
• Product improvement — to analyse usage patterns and improve our programme content and user experience.
• Marketing communications — to send you updates and offers (only with your explicit consent; unsubscribe available at any time).
• Legal compliance — to meet applicable legal, tax and regulatory obligations.
• Security — to detect and prevent fraud, abuse, and unauthorised access.

Legal basis (GDPR): We process your data under the following legal bases: performance of a contract (service delivery), legitimate interests (security, analytics), legal obligation (compliance), and consent (marketing).

4. Data Sharing

We do not sell your personal information. We do not trade, rent or exchange your data with third parties for marketing purposes.

We may share data only with:

• Payment processors — to complete transactions securely.
• Hosting and cloud providers — to operate our servers and store data.
• Analytics providers — to measure site performance (data is anonymised or pseudonymised).
• Email service providers — to send transactional and marketing emails.
• Legal authorities — where required by applicable law, court order, or to protect rights and safety.

All third-party processors are contractually bound to handle your data securely and only for the purposes we specify.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve our website. Here is a breakdown:

• Essential cookies — required for the site to function (login sessions, shopping cart). Cannot be disabled.
• Analytics cookies — Google Analytics and Bing to understand visitor behaviour (anonymised).
• Preference cookies — remember your settings and choices.
• Marketing cookies — only used with your consent to serve relevant advertisements.

You can manage cookies through your browser settings or our cookie consent banner. Disabling non-essential cookies will not affect your ability to use the core service.

6. Data Retention

• Account data — retained for as long as your account is active, plus 12 months after closure.
• Transaction records — retained for 7 years to comply with financial regulations.
• Analytics data — retained for up to 26 months in anonymised form.
• Support communications — retained for 3 years from last contact.

After retention periods expire, data is securely deleted or permanently anonymised.

7. Your Rights

Depending on your location, you have the following rights regarding your personal data:

• Right to access — request a copy of the data we hold about you.
• Right to rectification — request correction of inaccurate data.
• Right to erasure — request deletion of your data ("right to be forgotten").
• Right to restrict processing — request we limit how we use your data.
• Right to data portability — receive your data in a structured, machine-readable format.
• Right to object — object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent — withdraw marketing consent at any time without affecting other services.

California residents (CCPA): You have the right to know what personal information is collected, to opt out of its sale (we do not sell data), to request deletion, and to non-discrimination for exercising these rights.

To exercise any of these rights, contact us at privacy@gamma-game.com. We will respond within 30 days.

8. Security

We implement robust technical and organisational measures to protect your personal data, including:

• 256-bit SSL/TLS encryption for all data transmitted to and from our website.
• Encrypted storage of passwords using industry-standard hashing algorithms.
• Access controls limiting who within our team can access personal data.
• Regular security audits and vulnerability assessments.
• Secure payment processing through PCI-DSS compliant providers.

While we take every reasonable precaution, no internet transmission can be guaranteed 100% secure. Please report any security concerns to security@gamma-game.com.

9. Children's Privacy

Gamma Game is designed for adults aged 18 and above. We do not knowingly collect personal data from children under the age of 13 (or 16 where applicable under GDPR). If you believe a child has provided us with personal information, please contact us immediately at privacy@gamma-game.com and we will delete that information promptly.

10. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by email (if you have an account) or by posting a prominent notice on our website before the change takes effect.

Your continued use of gamma-game.com after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

• Email: privacy@gamma-game.com
• General support: support@gamma-game.com
• Website: https://gamma-game.com

If you are located in the European Economic Area and are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.